Privacy Policy

Effective Date
November 17, 2024

Overview
Apex Rx Pharmaceuticals respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what we collect, how we use it, when we share it, and the choices you can make. This policy applies to our website, online store, and related services where this Privacy Policy is posted.

Information We Collect

Information You Provide
We collect information you provide when you place an order, create an account, subscribe to emails, contact support, or submit forms. This may include name, billing and shipping address, email address, phone number, payment related details, and information you include in messages to us.

Information Collected Automatically
When you visit our website, certain data may be collected automatically, including IP address, device and browser type, pages viewed, time spent on pages, referring pages, and general location based on IP address. We may use cookies and similar technologies to support site functionality and analytics.

Order and Account Information
If you create an account, we may store order history, saved addresses, and preferences. If you check out as a guest, we still collect information required to process and ship your order.

How We Use Information

Primary Uses
We use personal information to process orders, deliver products, send order confirmations and shipping updates, provide customer support, manage returns or issues, and maintain business records.

Improving Our Website and Service
We use information to maintain website performance, prevent fraud, diagnose technical issues, improve product pages, and understand how visitors use the site.

Marketing Communications
If you opt in, we may send emails about products, updates, and promotions. You can unsubscribe at any time by using the link in the email or by contacting us.

Cookies and Tracking

Cookies
Cookies help the website function properly, remember preferences, and support analytics. You can adjust browser settings to block cookies or delete them. Some site features may not work properly if cookies are disabled.

Analytics
We may use analytics tools to understand website traffic and usage trends. These tools may collect information such as pages visited and time spent on the site.

When We Share Information

Service Providers
We may share information with trusted vendors who help us operate, such as payment processors, shipping carriers, email service providers, analytics providers, and website hosting services. These providers are only permitted to use information to perform services for us.

Legal and Safety Reasons
We may disclose information if required to comply with law, respond to lawful requests, protect our rights, enforce our policies, prevent fraud, or protect the safety of customers and the public.

Business Transfers
If Apex Rx Pharmaceuticals is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.

Payment Processing

Payments
Payments are processed through third party payment processors. Apex Rx Pharmaceuticals does not store full credit card numbers on our servers. Payment processors may collect additional information to complete transactions and prevent fraud, subject to their own policies.

Data Retention

How Long We Keep Information
We retain personal information for as long as necessary to fulfill orders, provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information and business needs.

Security

Protection Measures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Access, Updates, and Deletion
You may request access to your personal information, request corrections, or ask us to delete certain information, subject to legal and operational requirements.

Marketing Preferences
You can unsubscribe from marketing emails at any time. Transactional messages related to orders may still be sent.

Cookies
You can control cookies through browser settings and, where available, cookie preference tools on the site.

Children’s Privacy

Age Limitations
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will take reasonable steps to remove it.

External Links

Third Party Websites
Our website may include links to third party sites. We are not responsible for the privacy practices or content of those sites. Review their policies before providing information.

Changes to This Policy

Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes means you accept the updated policy.

Contact Us

Privacy Questions
Apex Rx Pharmaceuticals
Email: support@apexrxpharmaceuticals.com

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